Refund Policy
Last Updated: June 2026
At Exniburn, customer satisfaction is important to us.
Eligibility for Refunds
Customers may request a refund within 30 days of receiving their order.
To be eligible for a refund:
- The request must be submitted within 30 days of delivery.
- Proof of purchase may be required.
- Returned products should be in their original packaging whenever possible.
Refund Process
To request a refund, please contact our support team at:
Email: exniburnnighttimeslim@gmail.com
Please include:
- Your full name
- Order number
- Reason for the refund request
Once your request is reviewed and approved, refunds will be processed to the original payment method.
Processing Time
Refunds may take 5–10 business days to appear on your account, depending on your payment provider.
Non-Refundable Items
Refunds may not be granted for:
- Products damaged through misuse
- Orders submitted outside the refund period
- Promotional or clearance items where stated
Contact Us
For questions regarding refunds, please contact: